CASE STUDY
MAMA’s Neighborhood and Visits
MAMA’s Neighborhood and Visits, a Los Angeles County Department of Health Services innovative program founded in 2016, offers free home- and community-based healthcare management for the County’s most stressed low income pregnant and parenting mothers.
Challenge
How to introduce, create buy-in, and implement reflective supervision practices within a maternal health home model employing more traditional approaches to supervision?
SOLUTION
SOLUTION
We employed in-person and virtual facilitation strategies to liberate authentic conversation, welcome divergent viewpoints, and spotlight commitments to racial equity.
ACTION
ACTION
We slow-dripped a flexible menu of professional development, 1:1 coaching, and team consultation to advance equity-informed reflective practice and supervision during a strenuous period of Covid and racial challenges.
IMPACT
IMPACT
MAMA’s leadership team of women of color utilized reflective practice to shift workplace culture through building trust, interpersonal communication skills, and team collaboration—while developing foundational reflective supervision skills.
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